Driving performance systems help managers ensure that their decisions and results are consistent and aligned with their organization's strategic objectives and key success factors.
Participants will develop their ability to design an integrative approach to performance management and measurement, addressing how the organization is structured and decision-making is allocated, how performance is measured through financial as well as non-financial key performance indicators (KPls), and how performance measurement systems affect behaviors and decisions.
- An integrative approach that includes the allocation of decision-making, the selection of relevant financial as well as non-financial key performance indicators (KPls), the awareness of behavioral effects.
- Experience sharing between participants.
Managers, controllers, who are concerned with the implementation of performance driving systems, and the alignment of decisions with strategic objectives
- Identify the strengths and weaknesses of different organizational forms.
- Allocate decision-making to appropriate responsibility centers.
- Determine the control modes that can be implemented to drive performance and align behaviors and decisions.
- Calculate and break variances down.
- Interpret variances relatively to strategic objectives.
- Identify the limitations of financial-only performance measurement systems.
- Determine performance indicators that are consistent with strategy and key success factors.
- Design and adapt a Strategy Map and a Balanced Scorecard in a given strategic context.
- Identify the effects of performance measurement systems on motivation, and decisions, and managerial performance.
- Assess the impact of interdependencies and transfer pricing on managerial performance.
- Participant global satisfaction: 3.3/4 (2020-2021 sessions)
- Success rate: 100% (2020-2021 sessions)